faq bw

What kind of products do you offer?
At Brinelle Wear, we offer comfortable, flattering clothing designed specifically for women 45+.

Our collections focus on:

Many of our customers tell us they finally feel comfortable and confident in what they wear again.

How do I place an order?
Simply browse our collection, select your size, and add your items to the cart.

Checkout is secure and straightforward, and you’ll receive an order confirmation by email immediately after purchase.

If you need any help, our support team is always here for you.

What payment methods do you accept?
We accept all major payment methods:

All payments are fully secure and encrypted.

Where do you deliver?
We currently deliver across Ireland.

How much does delivery cost?
We offer free delivery across Ireland — no minimum spend required.

There are no hidden fees at checkout.

How long does delivery take?
Orders are processed within 1–3 business days.

Delivery typically takes 5–8 business days within Ireland.

You will receive a tracking link as soon as your order has been dispatched.

Can I track my order?
Yes — once your order is shipped, you’ll receive a tracking link via email so you can follow your delivery.

What if something doesn’t fit or isn’t right?
We offer a 30-day money-back guarantee.

If something isn’t quite right, you can return it within 30 days, as long as it is unworn and in original condition.

We want you to feel completely comfortable ordering from us.

How do I start a return?
Simply contact us with your order number and reason for return.

Our team will guide you through the process step by step — clearly and quickly.

How can I contact customer support?
You can reach us at:
info@brinellewear.com

Our friendly team responds within 24 hours (Monday to Friday).

Still have a question?
If you’re unsure about sizing, delivery, or anything else, feel free to reach out.

We’re here to help — and want you to feel confident before placing your order.